E- Zine - March 2006

WELCOME to the PROTOCOL PLUS MONTHLY E-ZINE

IN TODAY'S ISSUE:

Tips to Outclass Your Competition – How to extend an invitation.

Many business relationships are developed in social settings. When you are the host, remember the 5 P's - Prior Planning Prevents Poor Performance- to distinguish yourself from your competition. A classy business (or social) invitation begins with these tips:
  • When you extend an invitation, let the person know the reason you want to get together so they can come prepared.
  • Never ask your guest where they want to eat. The burden of choice belongs to the host.
  • Have with you the telephone numbers of your guest and the meeting place in case something unexpected happens.
  • The host pays. To really look polished, arrive early, and give the captain your credit card. Request they add the appropriate tip, hand the bill to you to sign, and take it away immediately. It's more comfortable for everyone.

    It's the little, subtle, things that project your professional image and encourage people to want to do business with you. To upgrade your professional image visit http://www.protocolplus.net/seminar/outclass.html

    The Coach’s Corner – Choose your time, place and words.

    Hormone Hostage Guide
    When she's in one of those "moods", here's helpful things NOT to say:

    DANGEROUS: What's for dinner?
    SAFER: Can I help you with dinner?
    SAFEST: Where would you like to go for dinner?

    DANGEROUS: Are you wearing THAT?
    SAFER: Gee, you look good in brown!
    SAFEST: Wow! Look at you!

    DANGEROUS: What are you so worked up about?
    SAFER: Could we be overreacting?
    SAFEST: Here's Fifty dollars.

    DANGEROUS: Should you be eating that?
    SAFER: You know, there are a lot of apples left.
    SAFEST: Can I get you a glass of wine with that?

    DANGEROUS: What did you DO all day?
    SAFER: I hope you didn't overdo it today.
    SAFEST: I've always loved you in that robe

    It goes without saying that choosing the right words, at the right time, in the right place is vital to communication. Realtors prescribe location as key; investors prescribe timing as key. Good communicators take the best practices of both of these and also choose the right wording.

    First, set the right location. Ask yourself "Is this the right place?" A private, non-distracting, calm, location will set a favorable environment.

    Second, pick the right time. Ask yourself, "Is this the right time?" and then ask the same question to the person to whom you wish to speak. If you sense your timing if off, let the other person know you want to speak to them about xxxxx, and ask them when a good time would be for the discussion. Use your judgment on timing - keeping in mind that ample time must be available and both of you must be mentally and emotionally available.

    Third, choose your words carefully. Ease into the conversation rather than blind-siding them with your agenda. As you go into a conversation, remember the words of Rumi, "Out beyond ideas of wrongdoing and rightdoing, there is a field. I'll meet you there." Meet everyone in a field of love, kindness and respect and watch your communication blossom.

    Coaching questions:
  • What is my communication style?
  • How can I go into a conversation without the need to be right?
  • How can I go into a conversation making the other person right?
  • How can I make the other person feel heard?
  • Who can help me with my communication style

    Do you need someone to help you identify your communication style so you can communicate more effectively? Call today for your no-obligation, coaching session. This 30-minute confidential session will give you the experience of coaching. To schedule your session, call 405-341-3216.

    Quotes of the Month

    "You can tell more about a person by what he says about others than you can by what others say about him.”
             ---Leo Aikman, Writer and Newspaper Editor

    “Beginning today, treat everyone you meet as if they were going to be dead by midnight. Extend to them all the care, kindness and understanding you can muster, and do with no thought of any reward. Your life will never be the same again."
             --- Og Mandino

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